|
What is ITIL? -
The IT Infrastructure Library, also known as ITIL, is becoming the
de facto industry standard framework for providing guidance specific
to IT service delivery and support processes. PREFIX work in partnership with existing IT departments or
managers to define and establish best practice work-level processes
and procedures, supporting the ITIL processes for IT Best Practice,
Service Support and Delivery including Disaster Recovery planning, Risk Management and Service Improvement.
PREFIX can easily adapt your ITIL implementation to fit unique
procedures or workflows that you may have in your IT organization.
By adopting and implementing ITIL, companies are better able to
deliver optimal IT service management solutions.
|